Privacy Policy
We care about your privacy
We are committed to treating your privacy with respect, fairness, transparency and integrity, honoring the trust you place in us
- We will be transparent with you through our Privacy Policy and during our interactions with you
- We will only use your personal data to provide you our services, for legitimate business purposes, to fulfil legal obligations, to keep you safe and where you tell us it’s ok
- We will only send you marketing messages if you tell us to do so
- We will keep your personal information secure
- We will respect your rights to control the personal information you share with us
Our Privacy Policy in Brief
This Privacy Policy covers the TCAS, its websites, mobile applications and mobile websites (except where you are notified of another privacy policy by the specific ARHAS Group entity who collects your personal information).
Personal information we collect and use
We will collect, process and use personal information during our interactions with you. The type of personal information we collect depends on the type of interaction with you. It typically includes,
- name/ title
- contact details (including email address and telephone/mobile number)
- gender
- passport details
- country of residence / nationality
- emergency contact/ details of next of kin
- payment card details
- marketing preferences
In certain circumstances, we may also collect special categories of personal information such as,
- health or medical condition
- religion
- biometric data
- images and audio
How we use this personal information
We use your personal information to support our business and interactions with you. Such as, to,
- provide you our services and process payments
- operate our business
- manage your visits to our properties (offices / school) and events
- personalize, market and advertise our products, services and offers
- communicate and interact with you
- improve our products, services and websites/mobile applications
- identify you through biometric technologies
- meet legal obligations, prevent crime / fraud and for legal purposes
We only collect, process, use, share and store your personal information where we are satisfied that we have an appropriate legal basis to do so.
Sharing your personal information with others and globally
We share your personal information with,
- other entities within the ARHAS Group to provide you with, improve, and personalize our products and services; to manage our business; develop a single customer view; for profiling and analytics
- third parties who help us manage our business and deliver our products and services, including loyalty schemes, IT and back office support, fraud detection, customer service centre support, airport operations and car services, marketing, payment verification, data warehouse storage, research and analysis
- bank and payment providers to authorize and complete payments
- governments agencies and law enforcement and others as permitted or required by law
- we may share in aggregate, statistical form, non‑personal information regarding the visitors to our Platforms, traffic patterns and Platform usage with our other entities within the ARHAS Group or third party advertisers and social media and digital platforms to provide advertising
- third party advertising and social media platforms to provide more personalized advertising promoting our products and services in accordance with your preferences
- potential or actual third party purchaser of our business or assets
How we protect and store your personal information
We have implemented and maintain appropriate technical and organizational security measures, policies and procedures designed to protect the personal information that you share with us and safeguard the privacy of such information. For example, the measures we take include:
- placing confidentiality requirements on our staff members and service providers;
- destroying or permanently anonymizing personal information if it is no longer needed for the purposes for which it was collected;
- following security procedures in the storage and disclosure of your personal information to prevent unauthorized access to it; and
- using secure communication channels such as SSL (“secure sockets layer”) or TLS (“transport layer security”) for transmitting data that is sent to us. SSL and TLS are industry standard encryption protocols used to protect online transaction channels.
Legal rights available to help manage your privacy
If you are subject to laws that provide you with such rights, depending on certain exceptions and the processing activity we are undertaking, you may have certain rights in relation to your personal information, such as the right to,
- access personal information
- restrict the processing of your personal information
- object to the processing (including direct marketing) of personal information
- transfer your personal information
- obtain a copy of personal information safeguards used for transfers outside your jurisdiction
- lodge a complaint with your local supervisory authority
How to contact us
If you have any questions about our Privacy Policy, you can contact our Data Privacy Officer at info@arhasgroup.com at Data Privacy Office, ARHAS Group, 34-A, Khyber Block, Chinar Bagh, Raiwind Road, Lahore, Pakistan.
Updates to this Privacy Policy
We may amend this Privacy Policy from time to time to keep it up to date with legal requirements and the way we operate our business. If we decide to change our Privacy Policy, we will place any updates on this webpage and the privacy sections of any relevant platforms.
COOKIE POLICY
Overview
On www.thecityamericanschool.com website, our mobile applications and our mobile websites (“the Platforms”) we and third parties can store and access cookies, IP addresses and use other tracking technology methods to enable Platform functionality, collect aggregated data about website usage, improve your online experience and manage and tailor our advertising and service communications with you. There are means of disabling cookies as set out below if you choose to do so, however this may affect your use of our Platforms. See below for more information about what cookies are, the tracking technology we use, and how we use them. You can also update and change your cookie preferences here.
What is a cookie?
A cookie is a small file that is placed and stored on your browser or device by a platform. Cookies allow a website owner to distinguish the activities carried out from your device from other users of that website. Each website can send its own cookie to your browser or device if your browser's preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other websites.
How can I reject cookies and/or delete existing cookies?
You can update and change your cookie preference in our cookie preference centre that you can access above. Besides the above mentioned cookie preference centre, you can change your cookie setting in your browser, and in some cases in your devices too. You can set your browsers or devices to accept all cookies, to notify you when a cookie is issued, or not to receive cookies at any time. The last of these means that certain personalized features cannot then be provided to you and accordingly you may not be able to take full advantage of all of the website's features. Each browser is different, so check the ‘help’, 'options', 'preferences' or similar menu of your browser to learn how to change your cookie preferences. The following links provide more information on cookie settings for commonly used browsers: Cookie settings in Internet Explorer(Opens external link in a new tab); Cookie settings in Firefox(Opens external link in a new tab); Cookie settings in Chrome(Opens external link in a new tab); Cookie settings in Safari web(Opens external link in a new tab) and iOS(Opens external link in a new tab).
Updates
We may amend our Cookie Policy from time to time to keep it up to date with legal requirements and the way we operate our Platforms. If we decide to change our Cookie Policy, we will place any updates on our Platforms, such as this webpage. Please regularly check this webpage and the Cookie Policy of any relevant Platforms for the latest version of our Cookie Policy.